Shipping policy

Last updated: August 16, 2026

At Dropify, we aim to make your order experience simple and reliable. We currently ship to customers in Australia and the United States.

Shipping Rates

Australia: Free standard shipping United States: Free standard shipping

Shipping availability and rates are displayed at checkout and may vary depending on the destination and product.

Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

During periods of high order volume, holidays, or other circumstances outside our control, processing may take longer.

Delivery Times

Estimated delivery times are:

Australia: approximately 7–12 business days United States: approximately 7–12 business days

These are estimates, not guarantees. Actual delivery times may vary because of the shipping carrier, destination, customs procedures, weather, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after shipment.

Delayed Orders

If your order has not arrived within the estimated delivery period, please contact us at dropify90@gmail.com.

We will help you check the status of your shipment and determine the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or other charges may apply depending on the destination and applicable local laws.

Where such charges are imposed, the customer may be responsible for paying them unless otherwise stated at checkout.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us at dropify90@gmail.com as soon as possible with your order number and relevant details.

We will work with the shipping carrier and our fulfillment partner to investigate the issue.

Contact

If you have questions about your order or shipping, contact us at:

Email: dropify90@gmail.com